I was doing some Christmas shopping for the wife this weekend (since she has no interest in my blog, I'm not worried about giving away any gift secrets) and stopped in a Borders to check out some books. In past years, the status quo would have been for me to identify some books I think she'd enjoy, check out and that would be that. This year, being the year of the smart phone - I have an iPhone with both a ShopSavvy App (free App that allows you to scan UPC bars and get an immediate price comparison on the web) and the Amazon App.
I was amazed to see the obnoxious premium that brick and mortars retailers carry on their books. Cooking books are quite expensive for instance. I was able to the same hardcover books at Amazon for 19 and 21 bucks vs. over 30 in the store. The store version even gave the "appearance" that the books were discounted by putting a new label on the back with a new price. Get real - this was over a 30% premium compared to online options. I identified a couple books for myself for vacation reading as well, and before I knew it, I would have been looking at a $120 bill plus tax. What I ended up doing was entering each of them into my Amazon App, quickly dropping them into the cart and just simply checked out - all in the matter of minutes. There wasn't a single book of the 6 that was even close in price. While I did pay shipping through Amazon, there was NO TAX! So, that piece was a wash - I traded shipping for Tax. I paid ~80 vs. ~120 in store. Not too bad.
While you can save money at Borders on a single trip when you sign up for the Borders Book club, you don't get a % discount for subsequent trips - they just send coupons in the mail for occasional use in the future.
So, that brings us back to the Question:
Why Would you EVER Buy a Book from a Bookstore for 30% Premium?
I believe the answer lies in one of the following 3 realities:
1) Lack of information - without a price comparison tool at your fingertips, many people (including myself during that shopping trip) impulse shop and don't know what competitors are charging at the time of purchase.
2) Lack of Preparation - Notice that I shopped well ahead of Christmas. The books I ordered from Amazon have already shipped and will arrive well ahead of schedule. When you delay, you pay. That's the truth. People pay for convenience all the time and end up paying substantially more as a result. If I had waited until Dec. 23 to shop, I would have had no choice but to buy the books at Borders and bring them home for a 30% premium.
3) Apathy - Many people just don't really care what they pay (within reason). Often times, people know they're paying more for something, but they're too lazy or apathetic to put forth the effort to do anything about it - they don't have good money habits. I'm sure there were dozens of people there that day that walked out of the store with books that had their smartphones on them. They just wanted to go home with a book that day and didn't want to be bothered. I'm guilty of this within reason (i.e. I won't drive across town to save 1 cent per gallon on cheaper gas), and everyone's got their threshold. For me, 40 bucks or so was well worth it.
If you already know what you want, you could always just go right to Amazon and pick up an awesome book like SuperFreakonomics: Global Cooling, Patriotic Prostitutes, and Why Suicide Bombers Should Buy Life Insurance
Would You Still Buy In-Store After Reading This?
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